Support

Getting help

Write to support@dashbox.se. Say which card or collector it is about, what you expected and what you saw. A screenshot helps. Never send a key or a password - Dashbox support never asks for one.

We answer on Swedish working days, usually within two.

Signing in

Sign in at dashbox.se/login.html. If a sign-in does not work, write to us from the address your account uses.

Deleting your account

Write to support@dashbox.se from the address your account uses, and say that you want the account deleted. Everything linked to it is deleted from the database - cards, readings, comments, periods, history, keys and collectors - and we confirm by e-mail when it is done.

What is stored and for how long: privacy.

What Dashbox does

• Keeps one number per card, from a public API or from a container next to the data.
• Compares it with its own normal: yesterday against the 7- and 30-day average.
• Colours a card only when yesterday is above or below both averages, in the direction you said is good, or when it crosses a trigger you set.
• Keeps your comments, periods and targets on the card's time line, with its history.

What it does not do

• It does not build charts or dashboards, and has no query builder.
• It does not interpret, forecast or explain your numbers; the reason is yours to write.
• It does not store the rows behind a number: a collector sends the aggregates only.
• It does not write to the systems it reads from. For a database card, give it a database user that can only read.